Cleaning the rental property at the end of the tenancy can be tiring and frustrating because of the countless tasks at hand. Most tenants pass on the responsibility to professionals to free up their time and save their energy for packing and moving. It helps them enjoy a peaceful and stress-free move because the hard part is taken over by the experts. Cleaning companies are dedicated to providing end of lease cleaning to residential and commercial clients to help them get their bonds back.
However, finding the best end of lease cleaners in Melbourne is a challenge because of the high number of competitors operating in the marketplace. With most offering attractive discounts and additional benefits, choosing the right one becomes a problem for renters. So, here is how they can find the best cleaning service provider in the city. These tips can help tenants pick the right service that can help gratify the landlord.
Look for Services Online
The internet is the best place to look for reputed and well-established end of lease cleaners in Melbourne. Check for the companies that have received mostly positive customer reviews and high ratings. You must visit Google, Yelp and Facebook reviews to find authentic feedback.
A few negative comments should not be considered because it is impossible to satisfy everyone. If you witness only 5-star ratings and exceptional reviews for a company, they may be paid or fake. So, use your common sense and create a shortlist of the best service providers in your vicinity.
Ask for Referrals from Friends
If you are not tech-savvy or do not believe the reviews posted online, you can use the good old way of asking for referrals. You can check with your friends, colleagues and neighbours to identify the best names in the industry. You can even ask your landlord to refer a good company.
Keeping your landlord in the loop can help you ensure there are no bond-related disputes since they are involved in referring the professionals. If you are unable to find references, you can check with the past clients of the company.
Check the Company Website Carefully
Once you have identified the names of the companies providing end of lease cleaning in Melbourne has been identified, you must conduct thorough research. Check their website to identify their history, success rate, testimonials, services, teams, etc. Look at the information provided on the site and the contact details.
Determine the credibility of the business through the website content and before and after images. Evaluate the number of jobs completed and the number of employees. Do not forget to visit the social profiles to check the number of followers and comments on posts.
Compare Different Service Providers
It is vital to conduct online and offline research on the shortlisted companies in your area and compare the results. It is possible that some might be way more expensive than you imagined or may not be offering the kind of services you need. Thus, you strike them off the list and continue with the search.
Compare the remaining businesses based on their reputation, services offered, and affordability. You can get an idea about pricing through the FAQs or look at the standardised pricing packages offered by certain companies.
Understand the Inclusions and Exclusions
While researching the end of lease cleaning Melbourne companies, it is vital to determine the inclusions and exclusions. Most credible businesses provide these details on their website to maintain transparency. The list must be reviewed to understand the areas the cleaners will cover.
Many businesses offer the advantage of creating a customised checklist based on clients’ requirements. Thus, if you have special requests like mould removal or carpet pressure cleaning, you can opt for companies providing tailored services.
Get the Quote and Compare Prices
It is better to look for cleaning companies that provide the final quote upfront rather than those that bill you at the end of the service. The latter option often brings along hidden costs that are not informed at the time of booking. These tactics are often used by companies that are trying to fool customers. However, you must steer clear of such businesses.
Find cleaning companies that calculate the costs based on the size of the house and provide the final estimate at the onset without any obligations. It allows you to compare the price with similar service providers and pick the one that fits your budget.
Opt for Guaranteed Services
Many cleaning companies offer bond back guarantee to assure customers that they can retrieve their security deposits without cuts. It ensures that the payment made to the cleaners will not go to waste and will help please the landlords during the inspection.
Many reliable service providers also offer a re-clean service if the landlord shows displeasure with the cleaning. Clients can leverage this service in case of fussy landlords to get the bond refund.
Wrapping Up
Finding the best end of lease cleaners in Melbourne becomes easy when you are aware of the factors to be considered before booking the service. Use the tips mentioned above to identify the most dependable business in the industry.